Terms of Use & Business Conditions

1. Business Scope

• We are a supplier of telecom and networking equipment.
• All product information is provided on a best-effort basis and may change without notice.

2. Website Usage

• This website is intended for business and commercial use only.
• You agree to use the website for lawful purposes and not for any unauthorized, misleading, or harmful activity.
• We reserve the right to restrict or terminate access to the website at any time without prior notice.

3. Intellectual Property (IP)

• All content on this website, including text, images, logos, product data, and design, is the intellectual property of the company or its licensors.
• You may not copy, reproduce, distribute, or modify any content without prior written consent.
• Unauthorized use may result in legal action.

4. Product Information & Accuracy

• Product specifications, pricing, and availability are subject to supplier and/or manufacturer updates.
• We do not guarantee that all information on the website is error-free or complete.
• Final product details will be confirmed at the time of order acceptance or invoice issuance.

5. Orders & Commercial Terms

• All orders are subject to verification and acceptance.
• An order is considered confirmed only after official confirmation or invoice.
• Pricing, taxes, delivery terms, and payment conditions will be governed by the final quotation or invoice.

6. Service Level Agreement (SLA)

• Delivery timelines, support response times, and service commitments are best effort unless a written SLA is agreed.
• We are not responsible for delays caused by manufacturers, logistics partners, customs, or force majeure events.
• Our standard SLA shall apply unless explicitly agreed otherwise in writing. Customers are advised to consult our sales or support team for a copy of the standard SLA prior to placing any order or contract.

7. Warranty & RMA

• Warranty, if applicable, is strictly as per supplier and / or manufacturer terms, as applicable.
• We facilitate RMA for defective products but do not provide independent warranties.
• Repair or replacement is preferred; refunds are issued only if resolution is not feasible.

8. Limitation of Liability

• Our total liability, if any, is limited to the value of the product supplied.
• We are not liable for indirect, incidental, consequential, or business losses, including loss of revenue or data.
• We are not responsible for installation, configuration, or compatibility issues unless agreed in writing.

9. Third-Party Links & Content

• The website may contain links to third-party websites.
• We are not responsible for the content, accuracy, or practices of third-party sites.

10. Confidentiality

• Any commercial or pricing information shared is confidential and must not be disclosed without consent.

11. Governing Law & Jurisdiction

• These terms are governed by the laws of New Delhi, India
• All disputes shall be subject to the exclusive jurisdiction of courts in New Delhi.

12. Amendments

• We reserve the right to update or modify these terms at any time.
• Continued use of the website constitutes acceptance of the revised terms.